Reference

How We Set the Rules on 44ji

These legal terms govern how you access and use 44ji, including your account, your wallet activity across bKash, Nagad, and Rocket, and any content you interact with. Eligibility depends on your local law and the region in which you access the platform.

Jurisdiction-Dependent AccessAccount Use RulesbKash, Nagad, Rocket Wallet TermsData Handling PolicyUser Eligibility Conditions
44ji How We Set the Rules on 44ji
HOW WE HANDLE IT

Data, Security and Your Account Rights

We handle your account data with a clear retention and access policy. Here is how each area works in practice — no vague promises, just the actual process we follow.

Data Retention

We retain your account data for as long as your account is active and for a defined period after closure. You can request a summary of what we hold by contacting support via live chat or email.

Cookie Policy

We use cookies to maintain your session across devices — so your mobile browser and desktop view stay consistent. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by OTP verification on login and wallet actions. Any bKash, Nagad, or Rocket transaction requires PIN confirmation on your end before it clears on ours.

Right to Request Changes

You can request corrections to your account details or ask for your data at any time. Submit the request through live chat or email — we will verify your identity before making any changes.

LEGAL CONTACT

Reach Us on a Legal Matter

If you have a question about these terms, want to dispute a transaction, or need to request account closure, our support team handles legal and account queries directly. Contact us through any of the channels below — we keep a record of all legal correspondence tied to your account.

Live Chat Open the live chat from your account dashboard to raise a legal query or dispute. We log every conversation for reference and follow up within our response window.
Email Support Send a detailed message to our support address for written legal requests — account closure, term clarification, or data queries. Email gives you a documented trail.
Account Help Centre The Help Centre inside your account covers term summaries, wallet policy for bKash, Nagad, and Rocket, and step-by-step account closure — accessible from any mobile browser.

Common Questions About Our Legal Terms

These are the questions we get most often about our legal terms, your account rights, and how eligibility works in Bangladesh.

These terms apply to anyone who opens an account and accesses the platform. Eligibility depends on your local law and region — if access is restricted where you are, these terms require you not to use the platform.

We do not make that determination for you. It is your responsibility to check whether accessing an online platform of this type is permitted under the laws that apply in your location and region.

Yes. Contact our support team via live chat or email with your account details. We will verify your identity first, then provide a summary of the data we hold within our standard response period.

Any verified balance in your account wallet is returned to the originating payment method — bKash, Nagad, or Rocket — subject to the withdrawal verification steps set out in our terms.

We note revisions directly on this page. Continuing to use your account after an update means you accept the revised terms. If you disagree, contact support to close your account before the change takes effect.

Reach out through live chat or the email support channel. Our team will verify your identity, confirm any outstanding wallet balance, and process the closure. The Help Centre inside your account also has the step-by-step process.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.